ITIL 4: welcome to the fourth industrial revolution

In 2019 a new version of ITIL was released: ITIL 4. This name was chosen to indicate the relationship between ITIL 4 and the fourth industrial revolution. ITIL 4 supports professionals and organizations to adopt this revolution.

Today, IT is at the basis of every organization. ITIL 4 reflects the complexity of the dynamic business environments of today, where practices are continuously being changed and improved. ITIL 4 no longer is just for ITSM professional. It is relevant to anyone working in the world of digital transformation.

ITIL 4 provides organizations with a complete method for management of IT, with a focus on the service economy of today.┬áITIL 4 is developing to a ‘end-to-end IT/Digital Operating Model’, that encompasses the delivery and maintenance of technological products and services. ITIL 4 shows how IT is connected to strategy.

Blue Pinnacle Training and Consultancy delivers the entire portfolio of ITIL 4 training courses.

To get more information, please visit the ITIL page on